Outage Map
Contact
SVEC has established an authorized third-party notification program. This program allows for an authorized third party to be notified in case of pending termination of electric service of an individual account.
If you are interested in this program, please complete and return this form by mail: Third-Party Authorization Form (PDF).
Third-Party Notification FAQs
Third-party notification is an additional notification procedure that permits members, on an optional basis, to designate a third party such as a relative, friend, power of attorney or other individual to be notified of pending termination of electric service for failure to make the required payments.
At the time a notice of pending termination is issued for the member, the designated third party will also receive a notice stating that pending termination is imminent. Once the designated third party is informed, they can take appropriate action to help arrange payment and ensure continued electric service.
This additional notification procedure is available is because many members, due to illness, disability, absence for extended periods of time or other reasons, may have difficulty in managing their financial affairs in a timely manner.
No, a named third party is in no way legally responsible for payment of the member's bill or for any actions relative to the member's electric service.