SVEC encourages members to conduct business remotely. There are no transaction fees associated with paying by credit card. Kiosks and drop boxes are available at all offices.
Please use the information below to contact the cooperative if you have questions regarding new service connections, your bill, outages or any of the services offered by SVEC.
Our normal business hours are Monday through Friday 8 a.m. to 4:30 p.m. Office lobbies and drive thrus close to the public at 4 p.m. Offices are closed in observance of the following holidays (list subject to change):
- New Year’s Day
- Good Friday
- Memorial Day
- Independence Day
- Labor Day
- Day before Thanksgiving (open until 12 p.m.)
- Thanksgiving Day
- Day after Thanksgiving
- Christmas Eve
- Christmas
Offices & Locations
Rockingham Complex (Headquarters and Rockingham District Office)
180 Oakwood Drive
Rockingham, VA 22801
Phone: (540) 434-2200
Fax: (540) 432-3014
Get directions to the main office. (at corner of U.S. 11 and Oakwood)
Augusta Office
10 International Lane
Staunton, VA 24401
Phone:
Ntelos: (540) 941-0011
Shentel: (540) 515-0011
Verizon: (540) 213-0022
Highland: (540) 468-0011
Fax: (540) 886-0142
Get directions to the Augusta office.
Mt. Jackson Office (Currently Closed to the Public)
Mailing address:
PO Box 424
Mt. Jackson, VA 22842
Physical address:
763 Mt. Jackson Road
Mt. Jackson, VA 22842
Phone: (540) 477-1077
Fax: (540) 242-3296
Get directions to the Mt. Jackson office.
Luray Office
2 Mechanic Street
Luray, VA 22835
Phone:
Page: (540) 743-1100
Warren: (540) 635-1110
Fax: (540) 743-1038
Get directions to the Luray office.
Winchester Office
3463 Valley Pike
Winchester, VA 22602
Phone: (540) 450-0111
Fax: (540) 450-2000
Get directions to the Winchester office.
Send Us an Email
During regular business hours of 8 a.m. to 4:30 p.m., SVEC monitors emails sent to the cooperative through this page. It is our goal to respond to all messages within one business day.
Please DO NOT use the contact form below to report a power outage.
To report an outage: Visit the Outage Center or call (800) 234-7832.
Board of directors: Visit our Board of Directors contact page.
Connection/Disconnection of service: Visit our Start/Stop Service page.
Media inquiries: Email SVEC Communications.
Net metering questions: Email SVEC Net Metering.