Contact

Contact Form

Our normal business hours are Monday through Friday 8 a.m. to 4:30 p.m. See below for lobby and drive-thru hours at each office.

Offices are closed in observance of the following holidays (list subject to change):

  • New Year’s Day
  • Good Friday
  • Memorial Day
  • Independence Day
  • Labor Day
  • Veterans Day
  • Day before Thanksgiving (open until 11:30 a.m.)
  • Thanksgiving Day
  • Day after Thanksgiving
  • Christmas Eve (open until 11:30 a.m.)
  • Christmas

Offices & Locations

Rockingham Office (Headquarters)

180 Oakwood Drive
Rockingham, VA 22801-3955

Lobby hours: 8 a.m. – 4 p.m.

Phone: (540) 434-2200

Fax: (540) 432-3014

Get directions to the main office. (at corner of U.S. 11 and Oakwood)

Augusta Office

The Augusta office lobby is temporarily closed to the public.

10 International Lane
Staunton, VA 24401

Drive-thru hours: 8 a.m. – 2:30 p.m.

Phone:
Ntelos: (540) 941-0011
Shentel: (540) 515-0011
Verizon: (540) 213-0022
Highland: (540) 468-0011

Fax: (540) 886-0142

Get directions to the Augusta office.

Mt. Jackson Office (closed to the public)

763 Mt. Jackson Road
Mt. Jackson, VA 22842

Phone: (540) 477-1077

Fax: (540) 242-3296

Get directions to the Mt. Jackson office.

Luray Office

2 Mechanic Street
Luray, VA 22835

Lobby hours: 8 a.m. – 4 p.m.

Phone:
Page: (540) 743-1100
Warren: (540) 635-1110

Fax: (540) 743-1038

Get directions to the Luray office.

Winchester Office

3463 Valley Pike
Winchester, VA 22602

Lobby and drive-thru hours: 8 a.m. – 4 p.m.

Phone: (540) 450-0111

Fax: (540) 450-2000

Get directions to the Winchester office.

Send Us an Email

During regular business hours of 8 a.m. to 4:30 p.m., SVEC monitors emails sent to the cooperative through this page. It is our goal to respond to all messages within one business day.

Please DO NOT use the contact form below to report a power outage or inquire about reconnecting service after a disconnection for nonpayment.

Start/Stop service: Do not use the form below. Call the cooperative at (800) 234-7832.

To report an outage: Visit the Outage Center or call (800) 234-7832.

To report a street light problem: Visit the Street Light Issue contact page.

Board of directors: Visit the Board of Directors contact page.

Media inquiries: Email SVEC Communications.

Net metering questions: Email SVEC Net Metering.

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