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SVEC encourages members to conduct business remotely. There are no transaction fees associated with paying by credit card. Kiosks and drop boxes are available at all offices.

Please use the information below to contact the cooperative if you have questions regarding new service connections, your bill, outages, or any of the services offered by SVEC.

Our normal business hours are Monday through Friday 8 a.m. to 4:30 p.m. Offices are closed in observance of the following holidays (list subject to change):

  • New Year’s Day
  • Good Friday
  • Memorial Day
  • Independence Day
  • Labor Day
  • Day before Thanksgiving (open until 12 p.m.)
  • Thanksgiving Day
  • Day after Thanksgiving
  • Christmas Eve
  • Christmas

Offices & Locations

Rockingham Complex (Headquarters and Rockingham District Office)

180 Oakwood Drive
Rockingham, VA 22801

Phone: (540) 434-2200

Fax: (540) 432-3014

Get directions to the main office. (at corner of U.S. 11 and Oakwood)

Augusta Office

10 International Lane
Staunton, VA 24401

Ntelos: (540) 941-0011
Shentel: (540) 515-0011
Verizon: (540) 213-0022
Highland: (540) 468-0011

Fax: (540) 886-0142

Get directions to the Augusta office.

Mt. Jackson Office (Currently Closed to the Public)

763 Mt. Jackson Road
Mt. Jackson, VA 22842

Phone: (540) 477-1077

Fax: (540) 242-3296

Get directions to the Mt. Jackson office.

Luray Office

2 Mechanic Street
Luray, VA 22835

Page: (540) 743-1100
Warren: (540) 635-1110

Fax: (540) 743-1038

Get directions to the Luray office.

Winchester Office

3463 Valley Pike
Winchester, VA 22602

Phone: (540) 450-0111

Fax: (540) 450-2000

Get directions to the Winchester office.

Send Us an Email

During regular business hours of 8 a.m. to 4:30 p.m., SVEC monitors emails sent to the cooperative through this page. It is our goal to respond to all messages within one business day.

Please do not use the contact form below to report a power outage. To report an outage, visit the Outage Center or call (800) 234-7832.

Board of directors: Visit our Contact Board of Directors page.

Connection/Disconnection of service: Visit our Start/Stop Service page.

Media inquiries: Email SVEC Communications.

Net metering questions: Email SVEC Net Metering.