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12/30/20 alert: Paper Bills May Arrive Late

 

COVID Update: SVEC’s front offices are closed until further notice. Effective Tuesday, February 2, drive-thru windows are open for payments only. Effective Monday, December 7, SVEC limited operations activities to responding to emergency calls and outages. The operations department will be evaluating the completion of pending service requests, submitted as of December 7, on a case-by-case basis. Requests submitted after that date may be subject to delay. Visit this link for more information: SVEC Offices Closed

During regular business hours of 8 a.m. to 4:30 p.m., SVEC monitors emails sent to the cooperative through this page. It is our goal to respond to all messages within one business day.

** To report a service interruption, please contact SVEC at 1-800-234-7832, as email correspondence may receive a delayed response.

You may also report an outage by clicking here.

BOARD OF DIRECTOR QUESTIONS: Please click here.

CONNECTION/DISCONNECTION OF SERVICE: Please click here for more information.

MEDIA INQUIRIES: Email svecpr@svec.coop, or contact Morgan Messer at (540) 908-8226, Preston Knight at (540) 820-0809 or Ashley Kreis at (540) 830-7956

NET-METERING QUESTIONS: Email netmetering@svec.coop