Human Resources Generalist (Compensation & Benefits)

Job Details



End Date

Until Filled


Job Description


Human Resources

Job Title

Human Resources Generalist (Compensation & Benefits)

Job Classification


Position Summary

The HR Generalist will provide accurate, reliable, and efficient specialized human resources-related services to help meet the objectives of the human resources, payroll and benefit areas of the cooperative. This position will provide exceptional customer service to employees and retirees through timely, courteous, and accurate responses to their inquiries and needs.

Reporting Relationships

Reports to: Manager of Human Resources

Directs: None

Responsibilities & Authorities

  • Processes pay and position changes according to established procedures, securing appropriate approval signatures; sends payroll change forms to Payroll Accountant in a timely manner.
  • Review bi-weekly deductions for employees and provide to Payroll Accountant, ensuring that deductions are updated as necessary.
  • In conjunction with the Lead Accountant, coordinate the monthly review of insurance invoices to ensure proper payment.
  • Complete annual Affordable Care Act (ACA) filing.
  • Administer employee benefit and retirement programs including health, 401(k), wellness and education programs.
  • Resolve benefit related issues with vendor representatives and provide guidance and assistance to employees and retirees with benefit questions.
  • Handle benefit inquiries and complaints to ensure quick, equitable and courteous resolution.
  • Develop and coordinate the annual benefit enrollment process.
  • Prepare announcement material, booklets, brochures and other media for communicating new plans to employees.
  • Conduct or facilitate employee benefit seminars for employees.
  • Revise and reissue communications material on benefits as needed.
  • Support new employees’ timely enrollment in employee benefit plans.
  • Implement and maintain accurate and compliant Family Medical Leave (FMLA) program and recordkeeping.
  • Prepare and process FMLA paperwork in a timely manner.
  • Communicate and explain FMLA program to employees.
  • Accurately track full and intermittent leave time.
  • Assist employees with short-term and long-term disability claims.
  • Coordinate claim process with benefit carriers.
  • Resolve claim and approval process issues in a timely manner.
  • Maintain accurate benefits records including enrollment and application records.
  • Develop benefit information and statistical and census data for actuaries, insurance carriers and others as required.
  • Assure company compliance with provisions of Employee Retirement Income Security Act (ERISA).
  • Prepare reports and forms required by law to be filed with federal and state agencies, such as the Internal Revenue Service, Department of Labor and other regulatory agencies.
  • Review changes to state and federal laws pertaining to benefits and report necessary or suggested changes to the Manager of Human Resources.
  • Maintain years of service awards.
  • Alert the Manager of Human Resources of any potentially fraudulent matters pertaining to medical claims, worker’s compensation, short-term and long-term disability.
  • Create and manage the cooperative wellness program.
  • Assist and perform the filing information and maintain integrity and confidentiality of the human resource files and payroll information.
  • Complete census information for insurance renewals and budgeting purposes.
  • Assist with pension and disability benefits for employees and retired employees.
  • Assist with the employee evaluation system (i.e., add new hires, schedule initial evaluations, update promoted employees).
  • Assist employees and supervisors with system related questions.
  • Assist with compensation administration by maintaining data, auditing records and preparing reports, while maintaining confidentiality of the information to ensure necessary documentation of changes are recorded.
  • Assist with new hire orientation and interviews as necessary.
  • Support the Safety Coordinator with workman compensation claims as needed.
  • Assist in special projects as necessary.

Job Related Qualifications

Training and Experience

A minimum of 5 years Human Resources experience preferred. Must be able to use PC and related software in the performance of position responsibilities.

Abilities & Skills

Must be able to maintain professionalism and control under all circumstances. Has and maintains valid driver’s license and acceptable driving record and be able to operate SVEC vehicles. Must become and remain certified in CPR and first aid. Must also be skilled in the use of safety equipment. Must pass physical exam, drug & alcohol testing initially; drug/alcohol test randomly. Ability to organize work effectively, prioritize, and manage multiple tasks with special attention to detail. Ability to communicate effectively, both orally and in writing. Ability to perform job responsibilities in a timely manner within established guidelines under minimal supervision. Ability to stay current on changes to all areas for which this position has responsibility. Ability to create and maintain positive, team-building attitudes among employees. Maintain high level of confidentiality with regards to employee, member and corporate information. Ability to handle stressful situations. Ability to work extra hours as necessary during emergencies or when the workload demands. Ability to communicate in the Spanish language is desired. Proficient in Microsoft Office products including Excel and Word. Ability to work extra hours as necessary during emergencies or when the workload demands.

Educational Requirements

Bachelor’s Degree in Business Administration or Human Resources related field required.



Please complete an SVEC employment application on our Employment page (a resume may be attached to the completed application). Alternatively, PDF applications can be emailed to or mailed to SVEC’s Human Resources Department.

Notice of Equal Opportunity Employment

In order for Shenandoah Valley Electric Cooperative to abide by its Affirmative Action Statement, the Cooperative publishes the following Equal Employment Policy. This is not a solicitation of applicants for employment. All applicants for employment shall be considered and hired on the basis of merit, without regard to race, color, national origin, age, disability, and where applicable, sex (including gender identity and expression), marital status, familial status, parental status, religion, sexual orientation, genetic information, political beliefs, reprisal, or veteran’s status. The employment practices shall ensure equal treatment of all employees, without discrimination in rates of pay or other opportunities for advancement because of an employee’s race, color, national origin, age, disability, sex, gender identity, religion, reprisal, and where applicable, political beliefs, marital status, familial or parental status, sexual orientation, or all or a part of an individual’s income is derived from any public assistance program, or protected genetic information in employment or in any program or activity. (Not all prohibited bases will apply to all programs and/or employment activities.) Shenandoah Valley Electric Cooperative is an equal opportunity provider and employer.