What should I do if I have blinking lights?

If you have blinking lights sporadically, there is probably nothing to worry about, and it’s not worth reporting. If you see them regularly, please contact Member Services at 1-800-234-7832 and report the issue so that it can be further investigated. It’s subjective, of course, on what someone determines as sporadic versus regular.

Unless the outage is sustained, the event should not be reported as an outage. SVEC consistently receives outage tickets when it was merely a blink that was seen by the member. That can influence our overall operations, if crews are assigned to situations that don’t warrant an outage response.