Before calling to report an outage:
Check your home’s breaker panel (and any outdoor disconnects) to make sure the outage is not due to a tripped breaker. Call your neighbors to see if their power is off. This will help you determine if the problem exists within your home, or on SVEC lines. If you determine the problem is outside your home, call your Cooperative to report your outage. Please have the following information available when you call: account name, street address, home phone, and if you know it, the cause of the outage.