How do you decide whose power to restore first?

The outage restoration process begins at the point where the power feeds into SVEC’s system. This could be a substation, transmission line, or a main distribution line. After these repairs have been made, crews work on remaining outages and correct the trouble, beginning with areas serving the greatest number of consumers and continuing until electricity is restored to each consumer’s home.

For additional information on outage restoration priorities, please visit our Outage Restoration page.