As your solar array produces electricity, that energy feeds into your main electrical panel. Any home loads running at the time (refrigerator, HVAC, lights, etc.) consume that energy. If there is extra energy after those home loads consume what they need, that energy is fed back into the electrical grid. We provide kilowatt-hour (kWh) credits on your account for that energy. Current net metered members can retrieve their kWh credit balance by calling (800) 234-7832 and one of our member service representatives can provide information for your account.