2/2/21: SVEC’s front offices are closed until further notice. Effective Tuesday, February 2, drive-thru windows are open for payments only. Effective Monday, December 7, SVEC limited operations activities to responding to emergency calls and outages. The operations department will be evaluating the completion of pending service requests, submitted as of December 7, on a case-by-case basis. Requests submitted after that date may be subject to delay.
CONNECTION OF SERVICE:
Application for electric service must be made by calling SVEC at 1-800-234-7832 during regular business hours from 8 a.m. to 4:30 p.m. Monday through Friday. Find the office location closest to you by clicking here.
Anyone seeking to connect with SVEC for non-residential, or non-seasonal, services (barns, industries, etc.) must complete this document and return to SVEC: Non-Residential Application for Service with Cover Letter
The following information is required when applying for new residential service:
- Social Security Number
- Date of Birth
- Service Address
- Mailing Address
- Phone Number
- Employment Information
- If you are a James Madison University student, provide UDAP (Utility Deposit Assistance Program) number
Connections and transfers of electric service require 24 hours of notice. An evaluation will be conducted at the time of the application to determine if a deposit is required. If a deposit is needed, the first installment of the deposit must be paid before electric service is connected. A $5 membership fee and signed membership certificate is required for all applicants.
If you are building a structure that will need electric, whether you are a new member or an existing member, please notify SVEC staff. Learn more by clicking here.
DISCONNECTION OF SERVICE:
To disconnect your electric service, the account holder can call SVEC at 1-800-234-7832 or visit one of our office locations during regular business hours from 8 a.m. to 4:30 p.m. Monday through Friday.
Disconnects require 24 hours of notice. A forwarding address is needed.
***For more information regarding electric service, click here to view the cooperative’s Terms and Conditions.