We have solidified our plan to move Shenandoah Valley Electric Cooperative’s Member Service Representatives (MSRs) to the new Rockingham Complex headquarters location over the weekend of Friday, July 13 through July 15. Because of this we will be closing the MSR portion of our business in Dayton and Mt. Crawford beginning at noon on Friday, July 13. Because this move also signals the end of our transition to the Rockingham Complex, we will be fully available to you in our new location beginning Monday morning, July 16.
The address of the new building is 180 Oakwood Drive, Rockingham. This move involves relocation of both the Dayton and Mount Crawford SVEC locations. All of our telephone numbers and PO Box mailing addresses will remain the same at this time (PO Box 236, Mt. Crawford, VA 22841).
The Mount Crawford lobby kiosk will be moved on Monday, July 16. The kiosk will be available to receive payments over the weekend of the move, as will other electronic avenues of payment including phone, www.svec-online.coop, and the MySVEC app. You may reach us with any questions at 1-800-234-7832 or by email at email@example.com.
Thank you for your support through our move. We’re approaching completion!
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