COVID Update: SVEC’s front offices are closed until further notice. Effective Tuesday, February 2, drive-thru windows are open for payments only. Effective Monday, December 7, SVEC limited operations activities to responding to emergency calls and outages. The operations department will be evaluating the completion of pending service requests, submitted as of December 7, on a case-by-case basis. Requests submitted after that date may be subject to delay. SVEC strongly encourages members to conduct business remotely. Kiosks and drop boxes remain open. Visit this link for more information: SVEC Offices Closed
Shenandoah Valley Electric Cooperative provides five full-service business offices, including its headquarters in Rockingham, Virginia. Please use the information below to contact the cooperative if you have questions regarding new service connections, your bill, outages, or any of the services offered by SVEC.
CONTACT SVEC BY EMAIL: Please click here to send an email.
CONTACT SVEC BY CHAT: Please click here to chat.
Our normal business hours are Monday through Friday 8 a.m. to 4:30 p.m. The offices of the cooperative are closed in observance of the following holidays for 2021 (list subject to change):
- New Year’s Day
- Good Friday
- Memorial Day
- Independence Day
- Labor Day
- Day before Thanksgiving (open until 12 p.m.)
- Thanksgiving Day
- Day after Thanksgiving
- Christmas Eve
- Christmas
Offices & Locations
Rockingham Complex (Headquarters and Rockingham District Office)
Physical Address:
180 Oakwood Drive (at corner of U.S. 11 and Oakwood)
Rockingham, VA, 22801
Mailing Address:
P. O. Box 236
Mt. Crawford, VA 22841-0236
Voice: 540-434-2200
Fax: 540-432-3014
Staunton Office
10 International Lane
Staunton, VA 24401-9598
Voice:
Ntelos: 540-941-0011
Shentel: 540-515-0011
Verizon: 540-213-0022
Highland: 540-468-0011
Fax: 540-886-0142
Mt. Jackson Office
763 Mt. Jackson Road
Mt. Jackson, VA 22842-0424
Voice: 540-477-1077
Fax: 540-242-3296
Luray Office
2 Mechanic Street
Luray, VA 22835
Voice:
Page: 540-743-1100
Warren: 540-635-1110
Fax: 540-860-4200
Winchester Office
3463 Valley Pike
Winchester, VA 22602
Voice: 540-450-0111
Fax: 540-450-2000