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Outage Information

https://www.svec.coop/outage-center/outage-information/

Reporting an Outage Phone (800) 234-7832 Online Report an Outage Mobile MySVEC app iOS MySVEC app Android Are you experiencing blinking lights? Learn more here. In large outage events, estimated times for restoration may be unavailable. Tips for Outages SVEC makes every effort to have power restored to members as quickly and safely as possible. […]

Outage Updates, Friday, March 22

Posted: March 22, 2024
https://www.svec.coop/news-releases/outage-updates-friday-march-22/
Afternoon Update: SVEC on Friday gained access to all Page County sites with outages remaining from Wednesday’s powerful storms, but an assessment of the damage has determined full restoration will run into Saturday. As of 4 p.m. Friday, about 60 members who [...]

Does SVEC know I have lost electric service after a storm?

https://www.svec.coop/faqs/does-svec-know-i-have-lost-electric-service-after-a-storm/
Immediately after a storm, SVEC is aware of damage to distribution circuits, power lines, and substations. However, to ensure we are also aware of your outage, please call your Cooperative anytime your power is out at (800) 234-7832. Please do [...]

Wind Outages, Friday, Dec. 23

https://www.svec.coop/alerts/wind-outages-friday-dec-23/
Final Evening Update: This is the final update for Friday, Dec. 23. As SVEC wraps up restoration efforts for the evening, our goal remains to get most members back on by 9 p.m. Saturday. We currently have about 1,000 members out. The [...]

Billing & Payment

https://www.svec.coop/your-account/billing-payment/

[…] Phone Call (800) 234-7832 Office Drop Box You may also pay your bill at the drop box of any SVEC office. Online Pay online or through the MySVEC app: To download the app, visit stores for Android and Apple devices For more information on how to create an online account, please see our video tutorials […]

Outage Updates, Saturday, Dec. 17

Posted: December 17, 2022
https://www.svec.coop/news-releases/outage-update-saturday-dec-17/
Afternoon update: As of 1:30 p.m. Saturday, we still expect to have everyone who was out of power since Friday back on by 3 p.m. Saturday, with the following possible exceptions in western Frederick County: Shockeysville: Crews continue to find additional [...]

Outage Updates, Friday, Dec. 16

Posted: December 16, 2022
https://www.svec.coop/news-releases/outage-update-friday-dec-16/
Final update: As of 9:15 p.m. Friday, there are about 370 members out of service from Thursday’s ice storm, predominantly in western Frederick County. Full restoration for Frederick is now expected by 3 p.m. Saturday, while everyone else is expected to [...]

Will I still have to report outages?

https://www.svec.coop/faqs/will-i-still-have-to-report-outages/
Yes, while the new meters provide technology that can automatically alert SVEC to a service interruption, you should continue to officially report outages through the MySVEC app, online Outage Center or by calling 1-800-234-7832. [...]